Support Center
TackTack FAQ
Every article from the TackTack FAQ, mapped into site pages so buyers and sellers can browse policies, payments, shipping, returns, and account help without leaving the app.
A dispute has been opened. What's next?
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Buyer Protection
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Can I get a refund?
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Can tackshop sell on TackTack?
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Contact Information
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General Community Guidelines
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How do I cancel an order?
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How do I change my banking info for cashouts?
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How do I delete my account?
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How do I get paid?
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How do I open a dispute on an item I received?
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How do I refund a purchase?
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How do I remove an item?
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How is shipping calculated?
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How long do I have to ship?
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How long does a refund take to process?
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How long does delivery take?
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How old do I have to be to cash out on TackTackRoom?
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How old do I have to be to sell on TackTackRoom?
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How to insure your shipments
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I don’t see my payout in my bank account?
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Infringement
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Is my payment information secure?
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My Account has been Banned
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Payment made! What's next?
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Privacy Policy
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Prohibited Items Policy
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Refund Policy
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Seller Protection
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Seller's responsibility to describe product deficiencies
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Someone purchased my item but I want to trade it. What should I do?
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Tax information for sellers
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Terms and Conditions
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The package I sent was damaged in transit, what can I do?
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Tips to becoming a great seller
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Trial and Refund Policy
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Understanding TackTack's Free Trial
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Warranties
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What are the fees?
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What can I sell?
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What do I do if my order doesn’t arrive?
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What do I do if my tracking number says my order has arrived but it’s not here?
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What happens if he accepts my offer and then never ships?
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What is Country of Residence?
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What payment methods are accepted?
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When will my order arrive?
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Why am I required to link my full SSN or photo identification?
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Why can't I send messages or buy items?
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Why did my cash out fail?
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