Understanding TackTack's Free Trial

A Safe and Easy Way to Find the Right Saddle

Selecting the perfect saddle is an integral part of your riding journey, and we've designed our 5-day Free Trial option to help you do just that, stress-free. Here's a comprehensive guide on how this beneficial system works.

The Unique 5-Day Free Trial: Why It Matters

Finding the right saddle is a significant decision, and it's crucial to make sure both you and your horse are comfortable and ready for any riding adventure. That's why we're offering a 5-day Free Trial period—enough time to truly test and evaluate the saddle in your own environment.

The Trial is Seller-Dependent

When you're browsing our selection and you see the button "I want to trial the saddle" while adding the item to your cart, this means the Trial option is available for that particular saddle.


Payment Options: Choose PayPal for a Free Experience

Make sure to select PayPal as your payment method. We'll hold your payment securely in our escrow account for 5 days plus shipping time, giving you a completely risk-free trial period.

For other payment methods, be aware of the processing fees:

• PayPal: 0% processing fee
• Stripe: 3% processing fee
• Affirm: 6% processing fee

Navigating the 5-Day Free Trial with PayPal

Step 1: Select Your Saddle

Peruse our array of high-quality saddles and pick one that fits your criteria. If you see the "I want to trial the saddle" button, it means the Free Trial is an option for that item.

Step 2: Payment Authorization with PayPal

Choose PayPal during checkout for payment authorization. We'll hold but not charge the amount, which remains in our secure escrow account during your 5-day trial.

Step 3: Embark on a 5-Day Trial

Upon receiving your chosen saddle, you have a 5-day window to evaluate its comfort, fit, and performance on both you and your horse. (Starting when the buyer receives the saddle)

Step 4: Make Your Decision

Before the last day of trial, it's time to decide. If the saddle meets your needs, we'll finalize the payment and the saddle is yours to keep.

Be aware that after the 5 days of trial, if the buyer does not confirm the return from the app, the order is automatically confirmed.

Step 5: Hassle-Free Returns and Payment Cancellation

If the saddle isn't what you were looking for, simply send it back to the seller and confirm the return from the app. Once they confirm its return in the original condition, we'll cancel the PayPal payment authorization, giving you a risk-free shopping experience.

A Secure Transaction for All Parties

Our escrow service provides a transparent and safe transaction process for both sellers and buyers. Sellers receive their guaranteed payment, and buyers can make an informed choice without financial stress.

Ready to Start Your 5-Day Saddle Adventure?

Our 5-day Free Trial, especially when using PayPal, is designed to help you discover the perfect saddle. Browse our selection today and take advantage of this incredible offer.

If you have any more questions, feel free to reach out. We're always eager to assist you.

We also recommend reading the trial policy