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The equestrian marketplace

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FAQ/Why can't I send messages or buy items?

Account & Access

Why can't I send messages or buy items?

It's likely that your account was automatically restricted by our security bot because you were attempting to take communications/transactions off the platform. Keeping communications on pla

It's likely that your account was automatically restricted by our security bot because you were attempting to take communications/transactions off the platform. Keeping communications on platform is to your benefit. When communications stay on TackTackRoom, you're guaranteed TackTackRoom Protection.

Another reason that your account may be restricted is because our security bot determined that you were spamming users. Please limit the number of new, different users you initiate a conversation with to no more than 5 within a 30 minute time span or 3 within a 5 minute span.

A restriction may also be triggered if you're messaging several different sellers the same text.

Please contact TackTackRoom Support to have your account reactivated.