This seller is wonderful to work with and has gone above and beyond to help get my new bit sent to me. Unfortunately there was a mix up with USPS, and the package ended up getting put on the incorrect route once in my city. Ultimately the bit was returned to seller due to the USPS error, but it was immediately sent back to me once she received it. I know it’s on its way to me once again! She contacted USPS and even spoke to the manager of the USPS location near my farm to get some answers and make sure everything was straightened out. The seller is very responsive to messages and extremely helpful. She has been updating me frequently throughout the whole process. I would definitely do business with this seller again!THANK YOU!!!